The Fine Print: AI in Legal Ops—The Implementation & Adoption Conversation

August 3, 2026

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A recent London fireside conversation with legal operations and in-house counsel practitioners from IHG, Figma, and Blee, on what AI implementation actually looks like inside a legal function.

AI has moved past the "should we?" stage. Contracts are signed, tools are in the tech stack, and legal ops teams are being asked to implement—fast. But the honest conversations about what's working, what isn't, and what nobody has figured out yet don't usually happen on conference stages. They happen at smaller tables, off the record, between people doing the work.

We brought fifteen of those people together in London for exactly that conversation. What followed was a candid discussion of pilots, pullbacks, and the questions legal ops leaders are actually wrestling with right now—not a vendor pitch, not a case study, not a highlight reel.

In this recording, you'll hear:

Where AI implementations quietly break down—and how experienced legal ops leaders spotted the signs early
An honest look at the "plug and play" myth, including what to actually expect from vendor timelines, accuracy claims, and implementation reality
A practical lens on human-in-the-loop—where it belongs today, and where the panel expects it to shift over the next two years